Chief Design Officer
Josh Klenert is Bakkt’s Chief Design Officer. Mr. Klenert is an award- winning creative director and media executive with more than 15 years of experience, including over a decade as a senior-level leader. Mr. Klenert was most recently at ServiceNow, leading design inside the pre-sales innovation team, specializing in taking a human-centered approach to solving enterprise customers challenges on the Now Platform. With both in-house and studio experience, he specializes in elevating the role of customer-centric design practices within organizations, driving strategic innovation and leading cross functional teams to deliver world class product to customers. He brings a consistent, high-impact experience to users and clients alike for such major companies as The Huffington Post, AOL, iHeartRadio, Billboard and the Sundance Film Festival. At JPMorgan Chase, he helped design the next generation digital banking experience.