Chief Administrative Officer
Alex Jacobs is Chief Administrative Officer at Bakkt. In this role, he is responsible for strategic initiatives across the company, including Board management, real estate, company strategy and narrative and internal projects on culture and company process. Prior to joining Bakkt, Mr. Jacobs served as Chief of Staff to Citi’s Head of U.S. Retail Banking. He also held previous roles in Global Retail Banking and Consumer Lending, coordinating day-to-day business activities as well as numerous CEO and Board of Directors presentations to drive approval and investment in key business initiatives. After joining Citi in 2014, Mr. Jacobs was a member of Citi’s Global Productivity organization, driving high-priority projects for Citi’s management team, including business redesign, organization strategy and operational transformation of business lines across products and geographies. Mr. Jacobs earned a B.B.A. from the Ross School of Business at the University of Michigan.